Onbester Peoples

462 Runway Girl Network and the Passenger Experience

Aviation journalist Mary Kirby talks about the airline passenger experience. Also, ATC privatization, drones and wildfires, a new Air France airline targeted at Millennials, congressional action to address airline seat size and pitch, and airline revenue from fees and frequent flyer programs.

Guest

Mary Kirby lives the passenger experience

Mary Kirby

Mary Kirby has covered the aviation industry for almost 20 years as both a journalist and an editor. After working many years for Flightglobal, she launched Runway Girl Network, which delivers news and intelligence about the airline passenger experience industry, and also highlights the work and accomplishments of women in aviation. Runway Girl Network is a go-to site that encompasses a B2B2C model.

Mary describes the objectives of Runway Girl Network and gives us the benefit of her knowledge concerning current airline passenger experience issues. Seat space, both width and pitch, continues to grow as a concern in the eyes of the flying public.

We also talk about the job of aviation journalists today, and the role of the vocal passenger. Mary considers lessons learned from the Network and the need for increased diversity of gender and color among those writing about the passenger experience. We also look at the gap in coverage of the passenger experience from the perspective of those with disabilities or reduced mobility.

Be sure to visit the Runway Girl Network website, follow the Network on Facebook and on Twitter at @RunwayGirl.

News

Sully mobilizes pilots against ATC privatization

In a 31-second ad available at ATCnotforsale.com, “Sully” Sullenberger says that privatizing ATC would hand “control to the largest airlines, giving them the keys to the kingdom.”

Drones continue to cause problems for wildfire crews

Unauthorized drones have continued to fly into wildfire areas, sometimes halting aerial firefighting activities.

Drones can help, hinder fighting wildfires

The article explores some ways that drones could assist with fighting wildfires.

Meet ‘Joon,’ Air France’s new airline for Millennials

In its press release [PDF] Air France describes Joon as a Millennial-focused carrier “aimed at a young working clientele whose lifestyles revolve around digital technology.” Air France plans to start operating medium-haul flights from Paris-Charles de Gaulle later this year, with long-haul flights in mid-2018.

‘SEAT Act’: Congress set to finally push back against shrinking airline seats

Rep. Steve Cohen (D-TN) introduced H.R.1467, the Safe Egress in Air Travel (SEAT) Act into the FAA reauthorization bill as an amendment. The amendment would ask the FAA to study evacuations and issue regulations for minimum safe-seat sizes.

Which airlines earn most from fees, frequent flyer programs?

The annual study of airline ancillary revenues from IdeaWorks Company and Cartrawler, is out. For 2016, the big U.S. legacy airlines are the ones hauling in the most ancillary revenues.

Listener Recording

Nicki and her flight instructor.

Nicki and her flight instructor.

In May, we received an email from listener Nicki. She was asking our advice about starting flying lessons in her late 30s and making a possible career change into flying. Nicki enjoys flying and in college, her friends used to take her up and let her fly the plane. At the time, Nicki couldn’t afford flying lessons and even now it would be a stretch for her.

Well, Nicki has started to take some steps and sent us a recording describing her progress so far.

Mentioned

Oppose Air Traffic Control Privatization

The Consultants Have Won: Air France’s New Airline is Named Joon

The Wings Over New Zealand Show Aviation Podcast

Credit

Intro music courtesy Brother Love from his Album Of The Year CD. Outtro by Bruno Misonne from The Sound of Flaps.

The post 462 Runway Girl Network and the Passenger Experience appeared first on Airplane Geeks Podcast.

Full article:462 Runway Girl Network and the Passenger Experience

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